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Privacy Policy

This Privacy Policy explains how Study Memories (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you use our platform, mobile app, and related services (collectively referred to as the “Platform”).

By accessing or using Study Memories, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using the Platform immediately.

1. Information We Collect

1.1. Information You Provide

When you create an account, interact with content, or contact us, we may collect the following:

  • Name, email address, phone number, and password

  • Educational details (class, institution, subjects, etc.)

  • Communication and support messages

  • Uploaded files, comments, or quiz data

1.2. Automatically Collected Information

When you use Study Memories, we automatically collect:

  • Device information (type, OS version, browser type).

  • IP address and Nearest ISP based on IP address.

  • Usage data such as login frequency, pages viewed, time spent, etc.

  • Cookies and similar technologies to improve your user experience.

2. How We Use Your Information

We use the collected data to:

  • Personalize and improve your learning experience

  • Enable login, course progress tracking, and quiz/exam results

  • Communicate with you about updates, promotions, or service improvements

  • Maintain platform security and prevent misuse

  • Comply with applicable laws and regulations

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Study Memories uses cookies to:

  • Remember your preferences and login sessions

  • Analyze site traffic and user activity

  • Provide personalized recommendations

You can manage or delete cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

4. Data Sharing & Disclosure

We may share limited data only in the following situations:

  • With trusted service providers (e.g., hosting, analytics, or notification partners) who are bound by confidentiality agreements

  • When required by law or government authorities

  • To protect our legal rights or investigate potential violations

We never share your academic or personal data between users (e.g., between students and teachers) without consent.

5. Data Security

We take data protection seriously. Your data is stored on secure, encrypted servers, and we apply industry-standard security measures to prevent unauthorized access or disclosure.

However, please note that no system is 100% secure, and we cannot guarantee absolute protection against all cyber threats.

6. Your Rights & Choices

You have the right to:

  • Access and review your personal data

  • Update or correct your profile information

  • Request deletion of your account and associated data

  • Withdraw consent for marketing communications

7. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. When no longer required, data is securely deleted or anonymized.

8. Children’s Privacy

Study Memories is designed for students, but users under 13 (or local legal age) must use the platform with parental or guardian consent.

9. Data Deletion Request

You can delete your Study Memories account anytime through the Settings > Delete Account option in the app, or by emailing us at mdnowshadhasanratul@gmail.com with your registered email address.

Upon verification, we will delete your data in accordance with applicable privacy laws and our data retention policy.

10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users through the Platform or email when significant updates occur.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📧 mdnowshadhasanratul@gmail.com

🌐 www.studymemories.com